70 hancock st suite 2A s.i. New York 10305

Appointments – Monday – Friday, 10 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

we offer free shipping within the United States Any overseas orders shipping fees will apply 

Which payment methods are accepted in the Online Shop?

we accept all major credit cards and debit cards

How long will delivery take?

5 to 10 business days for orders to process and ship after any approvals on personalization are approved

Can i pick up my order ?

Yes you can if you’re in the NYC area send us an email to make arrangements for pick up.

What exactly happens after ordering?

After placing your order we will immediately start the processing of your order the same day or next business day if the item ordered has the option to personalize  we will contact you via email  for details and approval before production.

Do I receive an invoice for my order?

Yes you will receive an email with an invoice for your order immediately after completion of payment

Send us an email